attendance & cancellation policy
Every student is allowed one emergency cancellation without penalty per year. An emergency cancellation is any cancellation within the 7 days preceding the scheduled lesson. After this if you cancel within the 7 days before the lesson you will be held accountable for the lesson price. You may cancel 7 days before a lesson without a penalty. On most holidays and breaks we remain open and do not assume the lessons are cancelled unless the student or the teacher inform us of the cancellation. No shows without any notification are an automatic deduction. We know everyone's schedule is busy and changing. We try to work with each situation be flexible and find a time for a make up if the schedule allows. By attending any lessons or classes at The Conservatory you agree to abide by the Attendance and Cancellation Policy.